Shipping & Delivery

Shipping Policy — Aikstore

At Aikstore, we are committed to providing a seamless and transparent shipping experience. Please review the policy below to understand how we handle order processing, transit, and delivery logistics.

1. Shipping Coverage

We currently offer shipping to all 50 U.S. states, including Alaska and Hawaii.
Please note:

• We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories at this time.
• International shipping is not available yet, though we are actively exploring global expansion.

2. Order Processing Time

Once payment is verified, your order enters processing. Standard processing times are as follows:

• Orders placed before 2:00 PM EST (Mon–Fri): Typically processed the same business day.
• Orders placed after 2:00 PM EST or during weekends/holidays: Processed the next business day.
• During peak periods (e.g., Black Friday, holidays, or promotions), please allow 1–2 extra business days.

We will notify you via email if any unexpected delay arises.

3. Estimated Delivery Time

After your order is processed, average delivery time is 2–5 business days, depending on your location.
Delivery times may vary due to:

• Regional shipping zones
• Carrier delays or load
• Weather conditions
• National holidays

If your package has not arrived after 7 business days, please contact our support team for assistance.

4. Delivery Partners

We collaborate with a trusted network of logistics providers to ensure safe and timely delivery, including:

• USPS (United States Postal Service)
• UPS (United Parcel Service)
• FedEx

Our system automatically selects the most efficient carrier for your region to ensure optimal delivery time and package security.

5. Shipping Fees

• Flat Rate: $6.99 for all domestic orders within the U.S.
• No hidden fees.
• Free shipping promotions may be offered during special campaigns — please check aikstore.com or email updates for details.

6. Tracking & Order Updates

Once your order ships, you’ll receive an email containing your tracking number and a link to monitor your shipment in real time.

Tracking updates will include:

• Confirmation of shipment departure
• Estimated delivery date
• Current transit status

If you do not see tracking updates within 72 hours, please contact us for support.

7. Shipping Issues & Support

If you experience any of the following, please reach out to our support team:

• Tracking number shows no update for over 5 days
• Package marked “delivered” but not received
• Order damaged upon arrival
• Order not received after 7 business days

Contact Information:
Shop name: Aikstore
Website: aikstore.com
Email: [email protected]
Address: 4904 Randolph Rd, North Little Rock, AR 72116, United States